I want to thank Alyssa at the Glen Burnie location for all she did for me today! I came in panicked with a more embarrassing, matted, almost dreaded, hair issue. She was able to see me right away, made sure I was comfortable throughout the nearly 3 hour process, didn’t judge my situation, gave tons of recommendations and answered all of my questions, and even got my introverted self to engage in conversation. I’m extremely pleased with the results and customer service I received because other salons I had tried that day would not work with me; everyone advised I cut the problem area out instead of actually helping. I also want to mention that the other two young ladies that helped were amazing as well (it was an all hands on deck situation lol). My only complaint is the pricing, but you get what you pay for!