SERVICE ADJUSTMENTS
Our goal is that you love your look – period. Guests may contact us within 3 days of their service(s) for any changes that they require. We do not offer refunds on services, but we are happy to make things right for you within 7 days of the original service. If you request/require an additional service to achieve your desired look – and you did not originally receive that service – you will be charged full price for the service.
CHILDREN & PETS
For everyone’s safety please do not bring pets or children under the age of 6 years with you to your appointment. During enhanced social distancing, children who are not receiving services are not allowed in the salon.
METHOD OF PAYMENT
We accept cash, checks and all forms of credit cards.
SOCIAL DISTANCING
In accordance with Local mandates, our mask policy has been lifted. The comfort and safety of our guests and staff is of utmost importance to us. If you would like to inquire about a private salon experience, please call us at 413.586.0088.